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Ken Reid President, CEO

Ken graduated with his Bachelor of Commerce from Ryerson University, Toronto, Ontario.  Immediately entering the family business in 1989 with Micro Market, he continually builds and applies his business leadership and management skills. Establishing OnServe in 2006, with a foundation built on growing the business based on helping customers grow their business, Ken seeks out … Read more

Shawn Reid Chairman

With over 25 years experience in the IT industry, Shawn is a natural entrepreneur and technology leader. He has an eye for seeing the trends and identifying future change, while successfully incorporating business solutions and services. With the natural evolution in the computer world from reactive to proactive management Shawn has continually been committed to … Read more

Glenn Reid Vice President of Operations

With more than twenty years industry experience in IT management, Glenn has extensive experience in all aspects of the management and implementation of client/server components of IT systems.  He is stead fast with his strong principles in providing services and technology-based solutions that enable clients to enjoy improved and valued service, while being innovative. While … Read more

Justin Brake Director of Operations

Graduating from the College of the North Atlantic in 1998 as a Sound Technologist, Justin relocated to Kingston from Stephenville Crossing, NL. With fifteen years of experience in the Mobile Technology industry, he is a focused and creative technology leader. As the former Information Systems Manager for one of Ontario’s largest Rogers Authorized Dealers, he … Read more

Andrew Steele Project Management Team Manager

Andrew completed MCSE 2000 training at Loyalist College in 2003.  Then immediately began working for an IT service company.  Growing his skill in customer service and technical proficiency with Microsoft Server products, Networking and Virtualization. Andrew Joined OnServe in 2006 and has helped develop and grow OnServe by providing his expertise with Networking, Routing, Microsoft … Read more

Joe Oliveira Network Administrator Team Manager

Joe is a Computer Networking & Technical Support graduate from St. Lawrence College with over 6 years of experience in the IT industry.  He is methodical in his approach to work and has a good eye for detail. As an advocate for change and constant improvement, Joe has played a key role in driving major … Read more

Dave Richards Help Desk Team Manager

With 42 years in Business Technology support, Dave has spent the last 35 years specifically in IT Support.  Having spent a number of years in a management position he has always been on a mission to help others.