Case Studies

The Township of Whitewater Region is a governmental organization, serving residents in three urban centers and the surrounding rural area.

McDonald Thorne & Associates (MTA) is a Canadian chartered accountancy and consulting firm that provides close, personal attention to their clients. As a company dealing with personal details and finances, they require a secure and up-to-date IT infrastructure.

O’Farrell Financial, located in Kemptville, ON, provides financial and estate planning services to help clients meet their goals, whether they’re planning their estate, purchasing a home, or planning for retirement. O’Farrell financial was growing at a rapid rate, and it became clear that they needed more than their previous I.T. person’s 2-4 hours of support … Read more

Sentry Security Systems Inc. is a national provider of industry-leading analog, network and hybrid video surveillance products. With fifteen years in the business and offices on both sides of the North American border, it’s clear that Sentry Security Systems inc. has a vast and high-paced operation.

James Ross, founded in 1959 and located in Brockville, ON, designs and manufactures machinery for its global customer base in the pulp and paper industry. Their products have an outstanding reputation in the field due to their unique designs and high quality. After their I.T. person left the company, OnServe was able to fill in … Read more

The Township of Malab/Braeside, located in Arnprior, ON is organized into various departments — all of which are dedicated to providing excellent customer service and service delivery to the residents of the Township. When the Township of McNab/ Braeside was experiencing various with their previous pay-as-you-go I.T.issues services, they started searching for an I.T. support … Read more

The Municipality of North Grenville, a small town just south of Ottawa, had been struggling for some time to keep their services in line with their needs. They had an IT. staff member for the municipality’s services, but there was always Just too much to get done for a single person on their own.

The town of Deep River was concerned with its overall Information Technology(I.T.) support arrangement and were looking for change.

The Municipality of North Grenville, Ontario, serves approximately 16,000 residents. IT is critical to nearly everything they do. To deliver a full-service experience to their citizens, they depend on specialized software and platforms hosted completely in the Cloud. Managing and maintaining their networks, online connections, storage, back-ups, and security are all critical priorities.